I worked with Kay on the introduction of strengths based recruitment into University Hospital Birmingham and nine other university hospitals. Kay led the project with vision and passion. Her clear thinking and facilitation of the project set up ensured early buy in. Her blend of support and challenge as well as a natural coaching style moved it along positively. She is without doubt a well respected and trusted leader who cares above all about doing the right thing and she appears equally effective in the corridors of power as well as on the wards. It is a pleasure and an inspiration to work with her.

I have known Kay in her role on the top team at University Hospitals Birmingham, an organisation passionate about providing excellent patient care. Kay exemplifies these values, and I have always been impressed by her work and approach. As a clinician on the executive team, I have seen her deal with complex issues and difficult situations. She is able to cut through to the heart of a debate, and rapidly come to the kernel of the issue at question. She is as good a listener as she is a speaker too - a rarer gift in senior management than might be expected. I would have no hesitation about recommending Kay in a coaching or mentoring role to future or current leaders in healthcare who need supportive but honest and challenging advice. She is highly knowledgeable and her judgement is sound.

"I have had the great privilege of working with Kay for many years and welcome the opportunity to provide this testimonial. Kay is an inspirational leader who has great clarity of vision on both an operational and strategic level. Kay's passionate commitment to high quality care and supporting staff to achieve this is apparent in all aspects of her work. Kay's passion is infectious and she has a gift for getting people on board in a social movement for improvement.

Kay's nurturing nature draws people to her and her extensive knowledge, experience and expertise would make her ideally placed for a leadership role in training and education and coaching / mentoring. Kay has the ability to engage with people at all levels and is inclusive and respectful of all. She has the ability to make you feel that you can and do make a difference - which is a true gift.

Kay and I recently worked together on a two year cross organisational project which had many obstructions, blocks and sensitive issues to address along the way. Kay's guidance, patience, vision and care allowed the project to evolve and mature and is something that I am extremely proud of and for ever grateful to Kay for.

I would relish the opportunity of working with Kay again and would wholeheartedly recommend and support her in future projects"

"Kay is and always has been a highly motivated professional who can work at both strategic and delivery levels. She has considerable knowledge of Health Care provision and has never lost her basic understanding of the practicalities or challenges facing health care professionals or the impact on patients.

Kay is a well respected Director and Nurse by those she works for and those who work for her. She has sound values and strongly believes in including staff in developments and in constant quality improvement. Kay also recognises the the importance of education and training to ensure for for purpose staff."

"I was an executive colleague of Kay's when she was Chief Nurse at Derby Hospitals NHS FT. Kay is a knowledgeable and innovative leader of the nursing workforce, bringing innovation and focus to the team. She has the ability to challenge the status quo, whilst ensuring buy-in by positively engaging with staff at all levels of the organisation. She quickly gained credibility as a clinician enabling her to manage the quality agenda with the Trust Board, lead the Emergency Department and assure delivery of the ED target. She is committed and skilled in developing and supporting others to deliver and achieve their full potential."

CLiCk Developments - Testimonials 5
Dianne Prescott

"Kay and I worked together as colleagues on the Board of Directors of University Hospitals Birmingham (UHB). As Chief Nurse, she showed excellent professional leadership, not only with her day to day management responsibilities but also with new and emerging issues and challenges. She played a key role in developing the appropriate governance and assurance mechanisms around improving the patient experience at UHB. She is always willing to listen to different points of view, not afraid to challenge constructively and was understanding and supportive of the role of non-executives colleagues."

Call Kay today on 07899900876 or Email Kay at kay.fawcett1@nhs.net

“When I think about all the patients and their loved ones that I have worked with over the years, I know most of them don’t remember me nor I them, but I do know that I gave a little piece of myself to each of them and they to me and those threads make up the beautiful tapestry in my mind that is my career in nursing.”
– Donna Wilk Cardillo –
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